Dear Sir, I have purchased a mobile(Sony Xperia Z) from one of the retailer named “Nigam International” in Cuttack.while using it for one to 3 months, I noticed a manufacturing defect with proximity sensor in my cell phone. Immediately, I delivered it to the nearby service center on 21st of November 2014. Till today I have not received my replaced serviced set and while mailing company about the issues,they are telling that the cellphone you have purchased cannot be serviced nor repaired. By our continuous effort through mails, we have warned them also that this matter will be reported to Consumer Harassment forum for their fraudulent service and product delivery,but no reply from their side. we are providing you the following details. Address of the service center : SHREEJAL SERVICES Plot No: 203/2901, 196/2977 Unit 34, Sriram Nagar, New FM Complex, Badambadi- Orissa-Cuttack- 753012 IMEI No : 356535051547144 Complain no/Job Slip No : W114112103494 Place of purchase and date : NIGAM International, Dolamundai, B.K. Road, Besides of Shreeleathers, Cuttack on 10th August 2014 Date of phone submission : 21st November 2014 Contact No :+918895659xxx Alternate contact: 0986140xx Kindly I request to look into this matter and do the needful at an earliest. Regards, Manish Goenka

Would request your good-self to refund our whole amount we invested in sony. We have attached you all our mail copies and discussions as per company

Email Id: manish_cuttack@yahoo