ComplaintId :54173/2/2013 (ALREADY HAVE COMPLAIN IN CORE) Dear Sir/Madam, Kindly be informed that I made an order on 16-10-2012 through www.timtara.com website and the amount of RS. 4748 is also deducted from my account through online payment by my SBI account and the payment to timtara was made through your gateway. It’s really unfortunate that after 4.5 months neither I have received my product nor refund back to my account. I called more than 1,000 times to timtara customer care and technical department but every time they are making false promise to me that money will be refund within 7-10 working days but I did not received any refund into my account until now. I need favor from ccavenue.com and your side to help me for refund process from a fraud website like timtara because I don’t have any other option now either to write you or going back to consumer foram. Hoping you can resolve my problem. Order Details:- Wesite:- www.timtara.com , Customer Care:- 00911353051500 begin_of_the_skype_highlighting 00911353051500 FREE end_of_the_skype_highlighting, Technical Support:- 00911204267286 begin_of_the_skype_highlighting 00911204267286 FREE end_of_the_skype_highlightingOrder No# 1. Order # 10339614 2. Order # 10339612 Date:- 16-Oct-2012 Payment Details:- TXN Date Value Date Description Reference Debit Credit Balance 16-Oct-2012 16-Oct-2012 TO TRANSFER-INB TIM TARA TECH_TIMT Payments– 54541788IGD4692877 TRANSFER TO 31162743009 STATE BANK OF INDIA O 4,748.00 TPSL ID: 54541788 /Bank ref no: IGD4692877 /Merchant id: 10149029 ops1@timtara.com instantpay@techprocess.co.in operations@timtara.com ritesh@timtara.com mamta@timtara.com support@techprocess.co.in

Complainant Information
name- nadeem52968