I purchased a Mobile through online shopping from Timtara.com website.Deadline was 3 weeks for product delivery, but after the dead line no product was delivered by the timtara. I called on 8 th march and asked to cancel my order. They said order cancel and provide me cancel request id- 70668 by Washim who is the Customer support executive. I called 11th march they said request not cancelled. I called on the provided number of customer support number that is 01356670700 and 01353051500. Customer care executive picks the phone but they puts on hold without talking. They provide me false number of the responsible person of Timtara.com website and they are not ready to refund my money as well. Please see order detail below:- Order #10397618 Order Date: 16-02-2013 Recipient: Vinay Kumar This order is marked as Awaiting Shipment Order Contains the Following Items: 1 x Micromax Canvas 2 A110 Mobile Phone Please take appropriate action against timtara.com and asked them to refund my money as earlier possible. Please take strict action against them so that no one bear that have faced. Thanks Vinay Kumar 9891744504

timtara – Order #10397618 Your order details are shown below. Your Order Order Status: Awaiting Fulfillment Order Date: 16-02-2013 @ 2:56 PM Order Recipient: Vinay Order Total: Rs. 9,189 INR Billing Details Vinay Kumar H.No-366A/31, Street No-3, Phase-2, Near Radhay Sweets, Laxman Vihar, Gurgaon Gurgaon, HARYANA 122001 india Shipping Details Vinay Kumar H.No-366A/31, Street No-3, Phase-2, Near Radhay Sweets, Laxman Vihar, Gurgaon Gurgaon, HARYANA 122001 india Order #10397618 Contained the Following Items: Item Details Price 1 x Micromax Canvas 2 A110 Mobile Phone Rs. 8,990 Total: Rs. 8,990 Shipping: Rs. 199 Total Amount Payable: Rs. 9,189 INR