COMPLAINT MAIL NO.7 DT.02.08.2013 Sub: Your Sales Bill dt.26.4.2013 regarding My device Ubislate7CZ complete dead within 3 months. Dear Sirs, Please go through my 6 mails and 2 replies from you regarding my PHABLET MODEL: UBISLATE 7CZ which is under warranty NOT WORKING. Now the Device is complete Dead and kept in the box. Kindly let me know what to do ?? Expecting your early reply B.BALASUBRAMANIAM [mobile: 9940488050] [email: bbalasubramaniam@rediffmail.com] =============================================================================== COMPLAINT MAIL NO.6 DT.31.07.2013: From: “balasubramaniam” To: Subject: Contact Form Submission: b.balasubramaniam Date: Wed, 31 Jul 2013 11:36:51 IST Cc: ,, Dear Sirs, I sent several time to Techsupport but no response from them even ‘Auto reply’ also not received from them. Please forward this mail to them and confirm by return. regards, bbalasubramaniam =============================================================================== (REPLY No. 2 – FROM DATAWIND] From: “Support\(SKS\)” | Add to Address book | To: Subj ect: RE: Contact Form Submission: b.balasubramaniam Date: Tue, 30 Jul 2013 13:33:25 IST Dear Sir, We regret for the inconvenience. For issues with usage of the device please call our Technical Support Helpline at 01832581330 or email at techsupport@datawind.com . Our trained technical staff will help troubleshoot and address any issues . Regards, Datawind Support Team Manufacturer of LCAD AAKASH Tablet ======================================================================= COMPLAINT MAIL NO.5 DT.29.07.2013: From: “balasubramaniam” To: Subject: UBISLATE 7CZ which is under warranty is not working Date: Mon, 29 Jul 2013 12:25:40 IST Cc: ,, Dear Datawind Team Please go through my Purchase Bill dt.26.4.2013 and my 4 complaint mails regarding My device Ubislate7CZ having the following problem:- (1). Smoke smell coming from Micro USB Port during charging (2). The Device Heating during charging (3). Files not sharing between Ubislate7CZ and Desk Top computers due to Micro USB Port not fitted correctly on Ubislate7CZ (4). After complete the Charging All programmes are running automatically due to loose fitting (5) Some time not charging Please note the Ubislate7CZ is under warranty and let me know how to rectify the defects immediately Regards, B.BALASUBRAMANIAM [mobile: 9940488050] [email: bbalasubramaniam@rediffmail.com] ============================================================================== COMPLAINT MAIL NO.4 DT.20.07.2013: From: “balasubramaniam” To: ,, Subject: UBISLATE 7CZ which is under warranty – not charging Date: Sat, 20 Jul 2013 13:42:11 IST Cc: URGENT::: Dear Sirs, Please go through my earlier mails (attached below) I’AM USING PHABLET MODEL: UBISLATE 7CZ which is under warranty. Smoke smell coming from Micro USB Port and battery was not charging. Now my device not usable ? Kindly let us know what to do ? Please reply urgently. B.BALASUBRAMANIAM bbalasubramaniam@rediffmail.com =================================================================== COMPLAINT NO.3 MAIL DATED: 10.07.2013 From: “balasubramaniam” To: , Subject: SERVICE CENTRE IN CHENNAI Date: Wed, 10 Jul 2013 11:42:33 IST Dear Datawind Support Team Iam already sent mail to techsupport@datawind.com on last month but no response from them[earlier mail-pl see below] Please forward this mail to the techsupport and ask them to do the needful and help me. Thanking you B.BALASUBRAMANIAM bbalasubramaniam@rediffmail.com ================================================================================ (REPLY No. 1. from Datawind From: “Payment” payment@datawind.com To: Subject: RE: SERVICE CENTRE IN CHENNAI Date: Tue, 09 Jul 2013 16:00:45 IST Dear Sir, For any technical issues regarding the device, you can send us e-mail on our id techsupport@datawind.com or you can call on our Technical Support No : 01832581330. Regards, Datawind Support Team ====================================================== COMPLAINT NO.2 MAIL DATED: 08.07.2013 From: “balasubramaniam” bbalasubramaniam@rediffmail.com To: bbalasubramaniam@rediffmail.com Cc: techsupport@datawind.com, jaswant.datawind@gmail.com, payment@datawind.com, supportin@datawind.com Subject: Re: SERVICE CENTRE IN CHENNAI Dear sirs My system have micro USB port only for charging purpose instead of AC Adapter Port. Now The micro usb port was loosen so that the charge was not working properly. Kindly let us know what to do. Thanking you B.BALASUBRAMANIAM bbalasubramaniam@rediffmail.com> =========================================================================== COMPLAINT NO.1 MAIL DATED: 17.06.2013 From: “balasubramaniam”bbalasubramaniam@rediffmail.com To: supportin@datawind.com,techsupport@datawind.com Subject: SERVICE CENTRE IN CHENNAI I’AM USING PHABLET MODEL: UBISLATE 7CZ which is under warranty. My phablet’s plug in side part of the tablet is heating during the heating due to loose fitting at mini USB side. Kindly let me know the complete address with contact details of your Service Centre in and around Chennai- 600002 (Tamilnadu state)by return mail to keep the Phablet running without any complain. REgards, B.BALASUBRAMANIAM bbalasubramaniam@rediffmail.com
Regards
bbalasubramaniam@rediffmail.com