www.datawind.com – Not confirming order after receiving online payment

I have orderd for AkashUBSlate on http://www.datawind.com/ubislate/index.html and I have done an online payment of Rs 5299(credit card) and hence received a message regarding the deduction of the same amount on mobile 9441221273.But the page for order conformation shows transaction failed.The order number is Ubislate40714 and the HDFC bank Transaction code is 035531 dated 25/10/2013 for Rs 5299. When contacted on number 912227660560 I was given alternative numbers 01832708500 ad 01832581330 who didn’t show any positive response and when approached again a mail Id supportdatawind.com was given by the agent which doesn’t exist. https://secure.payu.in/_payment_options?mihpayid=ec8d2b757767c9789e002d39d747f49a0ed3f0e207ae7d6a3150183a2cfb2e12&pg=CC&code= is the website which shows transaction expired.

To refund the amount of Rs 5299.00

Complainant Information
name- SreeLekha

One thought on “www.datawind.com – Not confirming order after receiving online payment

  1. Dear SreeLekha,

    As per our telephonic conversation you have received your device.For any query in future kindly contact our customer care at 0183-2708500.

    Regards,
    Datawind Innovations

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