Customer care very rude and unaware of any problems

Recently, i faced lot of problem with reliance broadband due to failure at their end of updating online profile of netconnect, not able to pay online, cusomer care people dont understand the problem, credit limit problem, its very weird there total exposure of usage on which credit limit is calculated consist of free usage also: example,
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Broadband Service

Bad Broadband Service , plus customer service was provide to me. 10 complaints was given to Relience and 1 Trouble Ticket no. of which 7-8 was only monday within two months , their signal is shut-down in evening of sunday and monday broadband and phone was dead. Customer care said ” Power was shut-down only by keeper where they had fix it”. Company don’t see their any fault. Continue reading

Cheating and fraud by Reliance

From Satish Kapur,
C-32 New York Darshan Bopal ,
Ahmedabad 380058
Cell No 9925061240
The President, (Ahmedabad District)
District Consumer Redressal Forum,
O/o the District & Session Judge Nayak Sankul, Date 13th April,2009.
Mirzapur Road ,
Ahmedabad.

Reg Complaint for cheating and fraud by Reliance Broad band.

Your Honour,

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