Complainant :- Pradyumansinh N. Jadeja Director of Domes International (India) Ltd. 66, G.I.D.C., Odhav, Ahmedabad. SUB :- Complaint Regarding the Deficiency in Service I, The Complainant do the complaint against the VODAFONE VEST LIMITED, Address Vodafone Vest Limited, Corporate Road, Prahladnagar, Ahmedabad-380051.as follows… I, The Complainant do the business of making and selling the fiber dome in Gujarat and all over India and Our Company have good reputation in the market and The Managers and Directors of Our Company are the respective persons of the Society and I, The Complainant is the Director of the Said Company and The Accounts and All the Transactions of the Company handle by me. VODAFONE VEST LIMITED provide the service relating to the telephone and The Complainant is the Postpaid Customer of the VODAFONE WEST LIMITED from the Year 2003 and The Postpaid number of The Complainant is 9825145xxx and The Complainant paid the Bill of this Number Regularly and The Complainant is the regular and important Customer of the VODAFONE WEST LIMITED and The Complainant give this number to the bank, Client, etc. So, All the Calls and Messages of the Transactions of the Company, Bank, Etc. come on this number. The Registration of The Mobile No. 98251455xxx of The Complainant failed on 10th December, 2013. But Son of The Complainant was hospitalized at that time So, The Complainant can’t do the inquiry for the failure of the Registration at that time. The Complainant got all the messages on this number regarding the Deposit and withdrawal of Money of the Account of the Bank. I gave the Cheque No. 206288 of Current Account No.057911000674 amounting Rs.4000/- to Pravinbhai Khemabhai Parmar on 10th December, 2013 but the Cheque was returned on 11th December, 2013 due to insufficient Balance in the Account at that time The Complainant was shocked because The Complainant had more than Rs.2,50,000/- in the Bank Account At that time The Complainant do the inquiry in the bank and the Staff of the Bank replied to the Complainant that Rs.2,61,430/- transferred in ICICI Bank of Khambhat Branch through R.T.G.S on 10th December, 2013. Then The Complainant do the inquiry in the VODAFONE on 12th December, 2013 and The Staff of the Vodafone told the Complainant that The Unknown person came to the store and told that the Sim card was lost So, the Company gave the new sim card of the same number with the duplicate letter head of the Complainant’s Company and The Staff of the Vodafone company did not do any inquiry regarding the Activation of the Sim Card and The Staff of the Vodafone did not verify the documents which was given by the Unknown Person and without verifying the documents, The Staff of the Vodafone provided new sim card to the unknown person and Deactivate the old sim card without any inquiry. The Complainant inquired in the Vodafone Store, At that time The Staff members did not co-operate the complainant and The Staff

Please Take Legal Steps Against all the authorised person of Vodafone Store for the Defieciency in Service and give us appropriate reply within short period.